As a healthcare company, doctHERs holds itself to the highest standard of care for its own people. The RISE ABOVE Health & Wellbeing Program reflects the organisation’s commitment to ensuring that every employee experiences the same quality of 24/7, personalised, and coordinated care that it delivers to its corporate clients. RISE ABOVE is delivered through EVA-AI, doctHERs’ proprietary WhatsApp-native care coordination platform. The platform connects employees and their families to a curated global network of more than 60 contracted healthcare professionals, including general practitioners, specialists, mental health therapists, registered nutritionists, and physiotherapists. These services are available around the clock, seven days a week, at no cost to employees.

A defining feature of the program is its inclusive approach to healthcare access. Coverage extends beyond employees to include their spouses, dependent children, and—critically—their parents. In a workforce where many employees, particularly women, also serve as caregivers for ageing family members, this expanded family coverage has significantly strengthened employee wellbeing. The inclusion of parents has contributed to improved retention, reduced presenteeism, and measurable gains in employee mental health outcomes. Employees have confidence that even a 3 a.m. health emergency involving a parent will receive the same level of coordinated, high-quality care as their own healthcare needs. The program aims to establish a scalable, evidence-based model for employee health that can be replicated across the digital health sector.